Order & Shipping Info
We are a true mom and pop small business. All leather goods on this site are truly handmade in our backyard workshop. We simply cannot offer instant turnaround. Most orders ship within 5 business days. Aside from leather craftsmen, we are also webmaster, customer service, shipping/receiving, tech support, maintenance, custodians etc.. they joy of business ownership! We always say our turnaround time is 1 - 3 weeks as a safety net.
We do our best to keep our handmade leather goods affordable. We never surprise our customers with outrageous "handling" charges. Our "standard" shipping service is via USPS. Our shipping rates vary depending on order total and destination.
SHIPPING to USA and US Territories
SHIPPING TO CANADA
SHIPPING to REST of the WORLD
Our Return Policy
We have a 100% Satisfaction Guarantee.
Any item that is NOT PERSONALIZED MAY BE RETURNED FOR ANY REASON. We are happy to exchange modify or refund at your request.
PERSONALIZED ITEMS MAY ONLY BE RETURNED DUE TO DEFECT OR LACK OF QUALITY Once we cut your name or initials into the grain of the leather, it is there to stay. Items that are personalized may only be returned for exchange/refund if the product is defective. Of course, we would never send out an item that we would not back 100%. This policy is available as a "just in case" something happens during shipping.
All return shipping charges are the responsibility of the customer. Our shipping address is available on our Contact page.